Take-back
Every US cable reel return program, compared
Most reel return programs take only their own brand, by the full truckload, and only empty, sound reels. Here is each published program side by side, with sources.
Updated
A contractor's yard rarely holds one brand. A typical pile after a few jobs mixes reels from three or four cable makers, a couple of distributors' private labels and some with no stencil left at all. Every manufacturer that runs a take-back program writes its own rules, and most publish them as a PDF on a sustainability or packaging page. This guide puts the published programs side by side. Each row is checked against the program's own page, and the full terms are on its directory entry.
The programs at a glance
| Program | Whose reels | Materials | Minimum | Cost |
|---|---|---|---|---|
| Service Wire | Own brand only | wood | Full truckload of Service Wire reels. | Free |
| CommScope | Own brand only | wood, plastic, steel | A full-load quantity before you request a pickup. | Free |
| Prysmian | Own brand only | wood | 80 reels for 45 to 54 in flanges, 60 for 58 to 72 in, 40 for 78 to 84 in. | Free |
| Southwire | Own brand only | steel, wood | Not stated. | Credit on return |
| Okonite | Own brand only | steel | Not stated. | Not stated |
| AFL | Not limited to one brand | wood | Full truckloads only (Sonoco sends a 53 ft van or 48 ft flatbed). | Free |
| Sonoco EcoReel | Not limited to one brand | wood, plastic | Truckloads, from a single load to an ongoing supply. | Free |
| Blue Diamond Industries | Own brand only | steel | At least 50 flanges. | Free pickup or credit |
Five rules that almost every program shares
1. Own brand only
Cable makers take back reels they can put straight back into their own plants. Service Wire says so in plain words: reels from other manufacturers are not eligible. Prysmian's Reeloop service is for Prysmian reels, CommScope's vendors quote extra for non-CommScope reels, and Southwire, Okonite and Blue Diamond handle their own returnable reels. The exceptions are reel companies rather than cable companies. Sonoco EcoReel refurbishes reels for many cable makers.
2. A full truckload
Free pickup only works when the truck leaves full. Service Wire, AFL and CommScope's vendors all ask for a full load. Prysmian publishes the minimum by size: 80 reels for 45 to 54 in flanges, 60 for 58 to 72 in, 40 for 78 to 84 in. Blue Diamond asks for at least 50 flanges. If one brand only gives you a dozen reels, that brand's program is not your route this month. You can keep stockpiling, or send the reels to a buyer with everything else.
3. Nailed wood, sound and square
The wood programs describe the same reel: nailed boards, flanges flat and square to the drum, no rot, arbor and drive holes intact, and most of the drum staves present. Service Wire and AFL both ask for about 75% of the stave boards intact; Prysmian's "good reel" has 90% of its staves. AFL rules out plywood reels outright. See nailed vs plywood vs glued for how to tell them apart.
4. Empty
Every program wants empty reels. AFL allows the tie-down end piece and nothing else, and Prysmian may charge a fee to dispose of leftover cable. Pull the stubs before you count a reel as returnable.
5. You call them
No program comes looking for its reels. Service Wire schedules by phone, Prysmian through the Alesea Smart PickUp portal, Southwire's steel reels by email, web or app (not by phone), and Okonite through an online form. Each directory entry lists the contact route the program publishes.
Working a mixed yard
- Sort by stencil. Put each brand's reels together, with unlabelled reels in their own group.
- Measure one reel of each size and note its designation (flange x traverse x drum), or run it through the identifier.
- Count each brand against its program's minimum. A brand that meets it goes back for free.
- Check what is left with yard math. Reusable nailed reels have buyers. Rotten, plywood and broken reels go to wood recycling. Steel reels go back to their owner first.
- Request one pickup for everything that isn't going back to its maker, with sizes and counts: clear my reels.
Programs not listed yet
We only list a program after reading its terms at the source. These are known but not yet checked:
- Corning. Corning publishes a reel return document, but it refused our request when we tried to read it, so its terms are not listed until we can check them.
Questions
Can I return cable reels to the manufacturer?
Often, yes, but usually only that manufacturer's own reels, and usually only by the truckload. Check the program's published terms before you call.
Does Service Wire take other brands' reels?
No. Service Wire's free reel return covers Service Wire labelled reels only, and only by the full truckload.
Is there a program that takes any brand?
Sonoco's EcoReel program does not limit itself to one cable brand on its page, and AFL's program says other reels may be accepted with an EcoReel representative's approval. Both want truckloads of reusable reels.