Reel Return Program (conduit reels)
Blue Diamond Industries reel return program
Blue Diamond takes back its metal conduit reels from 50 flanges up: free pickup with no credit, or customer-paid freight with a per-inch credit.
Source: Blue Diamond Industries: Reel Return Program. Last verified .
- Run by
- Blue Diamond Industries
- Reels accepted
- Blue Diamond metal conduit reels, 48 to 120 in (96 in is the most common), assembled or taken apart.
- Material rules
- Metal reels. Wooden or missing staves make a reel unacceptable.
- Minimum load
- At least 50 flanges.
- Cost
- Free pickup or credit. Option A: Blue Diamond arranges and pays for the truck, with no credit. Option B: you pay freight and get a credit ($1.00 per inch for an assembled reel, $0.50 per inch for a disassembled flange, more for segmented reels, $3 per disassembled stave).
- Service area
- Plants in Kentucky, Texas, South Carolina and Utah; the pickup contact is listed for Kentucky.
Condition rules
- Ready for production use with no repairs.
- Rolls freely, not warped; 96 in reels have 8 spokes.
- All bars included and usable.
- Empty, no conduit left on the reel.
- Not accepted: flattened or bent flanges, cracked welds, wooden or missing staves.
How to schedule
Option A: email Blue Diamond shipping with reel count, pickup address, contact and hours. Option B: get an RMA number first; the driver brings it and the completed inspection form to the plant.
- Option A pickup: shippingky@bdiky.com
- Option B RMA: ReelReturnCoordination@bdiky.com
Notes
Credits go to an existing account, or by check to new customers after a W-9, within 30 days of return.
Unacceptable reels are unloaded without credit and disposed of at no charge.
Before you call
Empty every reel
Programs want empty reels. Leftover cable can cost a fee or get the reel refused.
Count Blue Diamond Industries reels only
Other brands don't count toward the minimum. Check the count against the minimum above. Yard math shows how much of a truck it fills.
Inspect against the condition rules
Set aside reels that fail. They go to a buyer or a recycler instead.
Reels Blue Diamond Industries won't take?
Other brands, short loads, plywood and reels that fail inspection can all go in one pickup.